1. What should I do if I get an error with the message: " Error ! Request for service document failed. Response code is:403" ?



Possible Cause(s)

This error message is displayed if there are any missing authorizations in SAP Gateway or the SAP ECC system for your user id.


Resolution

Please contact your SAP admin, requesting authorizations to be added to your profile.


Procedure to add missing authorizations


If you are still unable to resolve the issue, please reach us at our Customer Product Support Help Desk Portal (https://helpdesk.innovapptive.com) and raise a ticket by providing the required details.


 

2. What should I do if I get an error message: "Request for service document failed. Response code is 500" ?


 


Possible cause(s)

The system alias for the service has not been added for the specific user.

  

Resolution   

Please contact your SAP Netweaver Gateway administrator to help in resolving the above issue.


Procedure to add system alias

   

For further help, please reach us at our Customer Product Support Help Desk Portal (https://helpdesk.innovapptive.com) and raise a ticket by providing the required details.


 

3. What should I do if I get the error message: "Untrusted Enterprise Developer" and how can I open the application in my iPad ?    

                                                                                                                                                            


Possible Cause(s)  

If you try to install an enterprise distribution signed up app, you might get a popup message when you try to run the app for the first time, titled:

“Untrusted Enterprise Developer”. This is an alert message for security purpose.

    

Resolution  

Please follow the below steps:

    

Navigate to Settings



Tap General



Tap Device Management



Under Enterprise Apps, select the highlighted enterprise in the error message and tap Verify.